One AI platform, fluent in your industry.
From airlines to fintech, Decagon agents learn your policies, systems, and tone of voice — delivering expert-level support that feels native to your business.
6+
Industry verticals with proven playbooks
90%
Faster time-to-value with prebuilt integrations
4.8/5
Average CSAT across production deployments
10x
Ticket volume handled without added headcount
Travel & hospitality
Rebook flights, modify reservations, and handle loyalty inquiries instantly — even during irregular operations when volumes spike 10x.
Healthcare & wellness
HIPAA-ready agents that schedule appointments, verify coverage, and answer member questions with empathy and precision.
Retail & e-commerce
Order tracking, returns, exchanges, and product recommendations — resolved end-to-end inside the chat, no human handoff required.
During our busiest season, Decagon absorbed a 10x spike in volume without a single missed SLA. It paid for itself in the first month.
Marcus Webb
Head of Support Operations, Airlines
Get your industry playbook
Book a 30-minute session and we'll walk you through the exact workflows and results from companies in your vertical.
Book a 30-min Demo